Jose Manuel Salon & Spa

9836 Gravelly Lake Dr. SW
Lakewood, WA
253.984.8124

Hours

Sun – Mon:Closed
Tues – Fri:10 am – 7 pm
 

Policies

  • For safety and guest comfort, no children are permitted unless they are receiving a service, with the exception of nursing babies.
  • All minors (17 and younger) must have a parent or legal guardian present for consultation.
  • All guests aged 14 or younger must be accompanied by a parent or legal guardian for the entire service.
  • Feel free to use our WiFi, but please keep cell phones and tablets silent while you use them. Keep cell phone conversations private and to a minimum.
  • If you need to cancel or reschedule an appointment, 48 hours notice is appreciated. Anything less may be noted and/or subject to a fee up to 50% of the cost of your booked service.
  • No-shows are noted, will result in a fee up to 50% of the cost of your service, and may result in refusal of future appointments.
  • All deposits are non-refundable.

ARRIVING LATE

Busy schedules often force you to arrive late. We promise to make our best effort to fit your service into the schedule. If you are more than 10 minutes late, we may have to modify your service or have another available hair designer complete your service. If you are more than 15 minutes late, we may have to reschedule you for another time.

REDO’S FOR HAIR SERVICES

Requests must be made within 48 hours from date of service. Redo’s will be performed by the same stylist.

WAITING

Occasionally we may be running behind. When we are, we will communicate with you. Our front desk will monitor your progress while you are waiting and ask our team to help get you started. If we make you wait longer than 20 minutes, we will offer you the option of continuing to wait or reschedule you for a future appointment.